(as set out in the EU’s General Data Protection Regulation (GDPR) and applicable legislation governing the protection of personal data)
Vinarski trg 3, 2250 Ptuj
Telefon: 02 780 64 30
The personal data controller respects your privacy and is obliged to act with due diligence and in accordance with applicable regulations on the protection of personal data when collecting, storing and processing personal data. We need your consent to use, store and process the personal data that you have entrusted to us.
Consent to the protection and processing of personal data
Personal data, their collection in use coincide with the general terms and conditions of our business, so we ask you to carefully read the rules in the terms and conditions.
Personal data and purpose of processing
For registrations, the controller uses a strict system of prior approval of use of e-mail addresses (i.e. an opt-in system), meaning that you will be sent e-mails only if you explicitly agree that you wish to receive electronic notices – i.e. with your clear and unambiguous consent (in accordance with the General Data Protection Regulation – GDPR).
If you would like to receive electronic notices (e-newsletters, special offers, advice, notices of events, etc.) we need your explicit consent before you click on the confirmation button on the form on the website.
When you complete and submit the online form you are sending the controller the following contact information:
- First name
- E-mail address
- Telephone number
We use the contact information that you provide when you send in the online form exclusively for notification about new features and for personalisation of notices (linking to social platforms such as Facebook, AdWords, etc.), if you gave us consent to do so.
You give your consent to the processing of your personal data when you click on the confirmation button on the online form. You can withdraw your consent at any time, by sending a request to the controller via e-mail. If you withdraw your consent we will no longer use your personal data to send notices about content. Withdrawals of consent shall not affect the lawfulness of the processing of your personal data during the time prior to the withdrawal of consent.
Type of data collected on the website:
- Full name
- Company name and tax identification number (business users)
- Shipping address and billing address
- Phone number
- Data on purchases, payments, and refunds
- Information linked to your profile and use (e.g. last product views, frequent purchases)
- Wish lists, selected categories
- Technical data (e.g. IP addresses, cookies)
The data can be edited in the section My Profile.
In order to complete the online purchase, we transfer your personal data to our trusted partners, i.e. delivery services that ensure the successful execution of the order and its delivery. Your personal data shall never be disclosed to unauthorized third parties.
With your express consent, you allow us to use the personal data that you provide upon making an online order for the purpose of executing your orders, sending newsletters, providing personalized notifications (integration with social platforms such as Facebook, AdWords, etc.), profiling customers (customer-tailored offers), for the purposes of the Loyalty Club, and for monitoring shopping habits. Your data shall be anonymized and used only for the purpose of ensuring smooth order processing and shall not be disclosed to a third party. The data controller shall bear no responsibility in the event of malicious hacking of the IT system.
In case of any issues or ambiguities related to using the website, the controller reserves the right to contact the user via telephone or email.
You may withdraw your consent at any time by sending a withdrawal request to the data controller by email. In case of withdrawal of consent, we shall not use your personal data for the purpose of notifications (newsletters, special offers, tips, information on events, etc.); at your request, your profile will be deleted. The withdrawal of consent shall not affect the lawfulness of personal data processing during the time before the withdrawal.
Personal data storage period